Wednesday, November 10, 2010

An Error (-5009 : 0x8002802b) has occurred while running the setup.

Problem:
An Error (-5009 : 0x8002802b) has occurred while running the setup. Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor

Note: They are usually caused by the installer's InstallShield rutime, which many companies use as their installer technology. In many cases it is related to left-over files that were not deleted or were modified by previous installations of software programs.

Solution:
You must remove earlier versions of Installshield to continue. This will not harm the operation of your system.

Open My Computer and select C drive
Open "Program files" folder
Open "Common Files"
Open "Installshield"
Open "Professional"
Delete the "runtime" folder

You can now run the installation for the library software.

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