Tuesday, October 26, 2010

iTunes Could Not Sync Calendars To The iPhone “iPhone_Name” Because The Sync Server Failed

Problem:
I have been syncing my iPhone using USB that connects to my computer (PC with Windows 7 OS) and I did not have any issue synchronizing my Calendar, Contacts etc. until recently when I tried to sync my iPhone with my computer (using iTunes of course), I suddenly received the following error message:  
  iTunes Failed

Solution: Solving this issue quite easy. Just follow the step by step below.
1. Connect your iPhone to your computer and open iTunes (If iTunes does not launch automatically, double click the application to launch iTunes).
2. Once iTunes is running, click on the iPhone in the left navigation pane
3. Once the iPhone is highlighted click the Info tab and scroll to the bottom to see the Advanced settings as shown below
itunes

4. Under “Replace Information On The iPhone”, check box next to Calendars (this will cause the iPhone calendar to be completely overwritten with the calendar items from the calendar you are syncing with)
5. Click “Apply” to start the synchronization.

I hope this helps!

Wednesday, October 13, 2010

Could not open a scratch file because the file is locked

Problem:
Could not open a scratch file because the file is locked. Use the ‘Properties’ command in the Windows Explorer to unlock the file.

ddddd

Solution:
Hold down Crtl + Alt + Shift keys during phototshop start up. It will ask you if you want to delete the setting, click ok to delete it. If you do not get the prompt, try again!

Wednesday, September 1, 2010

Because of an error in data encryption, this session will end. Please try connecting to the remote computer again

term

Cause:
Microsoft says  this is a potential race condition between the Icaapi.dll and Rdpwsx.dll dynamic-link libraries (DLLs) may cause the private certificate key on the Terminal Services server not to be synchronized.

Resolution:
Important: This procedure involve modifying the registry of the server, please take extra caution by backing up your registry key before proceeding

To resolve this issue, follow these steps:

  1.    Start Registry Editor.
  2. Locate and then click the following registry subkey:
          HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TermService\Parameters
  3. Under this registry subkey, delete the following value (s):
              * Certificate
              * X509 Certificate
              * X509 Certificate ID
  4. Quit Registry Editor, and then restart the server.

I hope this helps!

Wednesday, August 4, 2010

1. Visio web Shapes - Web server error. Try your search again later

Many Visio users who are trying to search for Shapes features in Visio 2003 or 2007 have been getting the above error message.

visio

The reality is that the online search portion of Search for Shapes feature is being discontinued and the servers are being shut down. Users of Visio 2002 and later versions will only be able to search for shapes locally. The above  dialog appears to be a side effect of the attempt to contact those servers. 

In order to prevent the dialog, you will want to disable the attempt to search the Internet shapes in Visio 2003 / 2007.  This issue doesn't impact Visio 2010, as it only searches locally.

To disable the Internet search option, follow these steps:

    * Select the Tools menu, then choose Options, then select the Shape Search tab
    * Expand the Search Locations
    * Uncheck the box for "The Internet" location
    * Click OK to save the options

visiotr

Thursday, June 24, 2010

Installing Office 2007 on Terminal Server and removing user information

For those Systems Administrator (like me) or Helpdesk who have experience in installing Microsoft Office 2007 on the Terminal Server, their first big disappointment/frustration is the fact that after installing Office 2007 on the Terminal Server, the user information of the account used to install Office is replicated to all users who then run an Office application. For example, if you install office 2007 on the Terminal server using “XYZ” account, this account (XYZ) will be the owner of all the office documents/files users (on the terminal server) will then create. This fact has been a big frustration for both users and the IT administrators.

In this post, I will be describing how to delete identifying information recorded to the Terminal Server shadow registry key by Setup during Office 2007 installation and to make sure that user information of the account used to install Office is not replicated to all users.

(Note: As you can see, this procedure involve modifying the registry of the server, please take extra caution by backing up your registry key before proceeding.)
  1. After installing Office 2007, make sure you DO NOT open/run  any office applications.
  2. Go to “Run” and type “Regedit” command and perss “Enter” (this will open the registry).
  3. Go to:
    “HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office” and delete “Office” subkey.
  4. Reboot the Server.

Hope this helps!